Frequently Asked Questions

ChatGPT is a general-purpose chat tool. You type a question, you get a response. Our AI agents are purpose-built for specific jobs. Aria only does customer support. Scribe only writes content. Atlas only does SEO. They are trained on your business data, connected to your tools, and they run on autopilot 24/7 — no prompting required. Think of ChatGPT as an encyclopedia. Our agents are employees with a job description.

For specific, repetitive tasks — yes. An AI chatbot can handle 80-90% of common customer questions without human help. A content agent can draft blog posts and social media captions faster than a human writer. But AI agents are not replacements for strategic thinking, relationship building, or creative judgment. We are honest about this: agents handle the volume work so your humans can focus on the work that actually needs a human.

Our agents use the latest large language models and are fine-tuned for their specific role. They can handle multi-turn conversations, understand context, follow brand voice guidelines, and learn from your training data. That said, they are not perfect. They work best with clear, structured tasks. Complex edge cases or emotionally sensitive situations should still be handled by humans — and our agents know when to escalate.

Every agent has a built-in escalation path. If Aria (chatbot) encounters a question it cannot confidently answer, it captures the customer's contact info and flags it for human follow-up. It does not guess or make things up. You get notified, the customer gets a response time, and nothing falls through the cracks. You can also set custom rules for what should always go to a human.

Aria is an AI chatbot that lives on your website and handles customer questions 24/7. You train it on your business info — FAQs, product details, policies — and it answers visitors in real time. It captures leads, books appointments, and escalates to a human when needed. You get a dashboard showing every conversation and captured lead. It is not a generic chatbot; it speaks in your brand voice and only says things you have approved. Learn more about Aria.

Scribe writes blog posts, email sequences, and social media captions. It follows your brand voice, targets your keywords, and produces publication-ready drafts. Every piece goes through a human editor before it goes live — nothing is auto-published. You get up to 8 articles per month plus a social media content calendar. Learn more about Scribe.

Atlas runs technical SEO audits on your site, tracks your keyword rankings, monitors your competitors, and delivers monthly performance reports. It identifies broken links, slow pages, missing meta tags, and other issues that hurt your search visibility. It then tells you exactly what to fix, in priority order. Learn more about Atlas.

Pulse manages your social media presence across multiple platforms. It schedules posts, monitors brand mentions, analyzes engagement metrics, and tracks what content performs best. It generates growth reports so you know what is working. Learn more about Pulse.

Yes. Contact us for a free audit of your current digital marketing setup. We will show you exactly where an AI agent could help and give you a realistic estimate of the impact. All plans are month-to-month with no long-term contracts, so you are never locked in.

Individual agents start at $49/month for Aria (customer support chatbot). Scribe (content writer) is $79/month, Atlas (SEO) is $99/month, and Pulse (social media) is $199/month. Managed team plans start at $497/month. No setup fees, no long-term contracts. See full pricing.

We offer a 7-day free trial on our AI Chatbot so you can see the quality before committing. For other agents, we offer a free marketing audit so you can see the opportunity. All plans are month-to-month — your first month is effectively a trial. If you are not happy, cancel before your second billing cycle.

It depends on your current situation. A $49/month chatbot that captures even 5 extra leads per month is already paying for itself if your average deal size is above $50. A $99/month SEO agent that improves your organic traffic by 20% over 3 months could be worth thousands in avoided ad spend. We will not promise magic numbers — we will show you your specific opportunity in the free audit.

Most individual agents are live within 24-48 hours. The chatbot (Aria) takes the longest because we need to train it on your business data — expect 1-2 business days for a well-configured deployment. Content and SEO agents can start delivering within a day.

You add a single line of JavaScript to your website. It is a small script tag that loads the chat widget in the corner of your page. Works with any website — WordPress, Shopify, Squarespace, custom-built, you name it. No coding knowledge required. We provide the snippet and step-by-step instructions. Most customers have it live in under 5 minutes.

Our agents are designed to work alongside your existing stack, not replace it. The chatbot embeds on any website. Content delivery works via your existing CMS or we provide drafts you can copy in. SEO reports are standalone. We are building deeper integrations over time, but right now most connections are through standard web embeds and exported deliverables.

Yes. All data is encrypted in transit (HTTPS) and at rest. Your business data is isolated — it is never shared with other customers or used to train public models. We run on Cloudflare's global infrastructure, which means enterprise-grade security, DDoS protection, and SOC 2 compliant data centers. We do not sell your data.

Absolutely. Every agent is configured with your brand voice, tone, and guidelines. You control what it says and how it says it. For the chatbot, you provide the training data — your FAQs, product info, and approved responses. For content agents, you set the style guide. You can update these settings anytime through your dashboard.

Every agent has monitoring built in. If something breaks or the agent starts producing unexpected output, we catch it and fix it. For managed plans, you have a dedicated human manager watching your agents. For individual agent plans, you get email support and we respond within 24 hours on business days. You can also see exactly what your agent is doing at any time via your dashboard.

Email us at hello@useyouragents.com or use the contact form. Individual agent plans include email support. Managed team plans include priority support with faster response times. We are a small, responsive team — you will not be talking to a bot when you need help (ironic, we know).

Yes. All plans are month-to-month. No annual contracts, no cancellation fees, no hoops to jump through. Cancel from your dashboard or email us. Your service runs until the end of your current billing period. We would rather earn your business every month than trap you in a contract.

Since our agents require custom setup with your business data, we do not offer blanket refunds. However, if you are unhappy within the first 14 days, reach out and we will work with you to either fix the issue or find a fair resolution. See our refund policy for full details.