Frequently Asked Questions

ChatGPT is a general-purpose chat tool. You type a question, you get a response. Our AI agents are purpose-built for specific jobs. Aria only does customer support. Scribe only writes content. Atlas only does SEO. They are trained on your business data, connected to your tools, and they run on autopilot 24/7 -- no prompting required. Think of ChatGPT as an encyclopedia. Our agents are employees with a job description.

For specific, repetitive tasks -- yes. An AI chatbot can handle 80-90% of common customer questions without human help. A content agent can draft blog posts and social media captions faster than a human writer. But AI agents are not replacements for strategic thinking, relationship building, or creative judgment. We are honest about this: agents handle the volume work so your humans can focus on the work that actually needs a human.

Our agents use the latest large language models and are fine-tuned for their specific role. They can handle multi-turn conversations, understand context, follow brand voice guidelines, and learn from your training data. That said, they are not perfect. They work best with clear, structured tasks. Complex edge cases or emotionally sensitive situations should still be handled by humans -- and our agents know when to escalate.

Every agent has a built-in escalation path. If Aria (chatbot) encounters a question it cannot confidently answer, it captures the customer's contact info and flags it for human follow-up. It does not guess or make things up. You get notified, the customer gets a response time, and nothing falls through the cracks. You can also set custom rules for what should always go to a human.

Aria is an AI chatbot that lives on your website and handles customer questions 24/7. You provide your business info -- FAQs, product details, policies -- and it answers visitors in real time. It captures visitor contact information and forwards leads to your team. You embed it with a single line of code on any website. It is not a generic chatbot; it is trained on your specific business data. Learn more about Aria.

Scribe generates AI-drafted blog posts and articles. You provide your topics and target keywords, and Scribe produces first drafts you can review and refine. You control the tone and length. All content is generated as drafts -- nothing goes live without your review. Scribe eliminates the blank page problem and gives your team a strong starting point for content. Learn more about Scribe.

Atlas runs technical SEO audits on your website. It checks your titles, meta descriptions, headings, page speed, image alt text, and internal link structure. It identifies broken links, slow pages, missing meta tags, and other issues that hurt your search visibility. You get a prioritized report telling you exactly what to fix first. Atlas handles the analysis -- the implementation is handled by your team or through our managed service plans. Learn more about Atlas.

Pulse monitors social platforms for mentions of your brand and analyzes sentiment. Currently, Pulse monitors Reddit for brand mentions, keyword tracking, and sentiment analysis, with Discord notifications for real-time alerts. More platforms (Twitter/X, LinkedIn) are being added. Pulse handles monitoring and alerting so your team can focus on responding to the conversations that matter. Learn more about Pulse.

Yes. Contact us for a free audit of your current digital marketing setup. We will show you exactly where an AI agent could help and give you a realistic estimate of the impact. All plans are month-to-month with no long-term contracts, so you are never locked in. If it does not work for you, cancel anytime.

Individual agents start at $49/month for Aria (customer support chatbot). Scribe (content writer) is $79/month, Atlas (SEO) is $99/month, and Pulse (social media) is $199/month. If you want a full managed team with human oversight, plans start at $497/month. There are no setup fees and no long-term contracts. See full pricing.

Yes! All four AI agent plans (Aria, Scribe, Atlas, and Pulse) come with a 7-day free trial. You'll enter your payment method at signup, but you won't be charged until day 8. If you cancel within the first 7 days, you pay nothing. This gives you a full week to see your agent in action with your real business data. Managed Team retainer plans ($497+) do not include a trial since they involve dedicated human manager time from day one.

It depends on your current situation. A $49/month chatbot that captures even 5 extra leads per month is already paying for itself if your average deal size is above $50. A $99/month SEO agent that improves your organic traffic by 20% over 3 months could be worth thousands in avoided ad spend. We will not promise magic numbers -- we will show you your specific opportunity in the free audit.

Most individual agents are live within 24-48 hours. The chatbot (Aria) takes the longest because we need to train it on your business data -- expect 1-2 business days for a well-configured deployment. Content and SEO agents can start delivering within a day. Managed team plans may take up to a week for full onboarding because we set up human oversight workflows.

You add a single line of JavaScript to your website. It is a small script tag that loads the chat widget in the corner of your page. Works with any website -- WordPress, Shopify, Squarespace, custom-built, you name it. No coding knowledge required. We provide the snippet and step-by-step instructions. Most customers have it live in under 5 minutes.

Our agents are designed to work alongside your existing stack, not replace it. The chatbot embeds on any website. Content delivery works via your existing CMS or we provide drafts you can copy in. SEO reports are standalone. We are building deeper integrations over time, but we are honest: right now, most connections are through standard web embeds and exported deliverables rather than deep API integrations with every tool on the market.

Yes. All data is encrypted in transit (HTTPS) and at rest. Your business data is isolated -- it is never shared with other customers or used to train public models. We run on Cloudflare's global infrastructure, which means your data benefits from enterprise-grade security, DDoS protection, and SOC 2 compliant data centers. We do not sell your data. Period.

Absolutely. Every agent is configured with your brand voice, tone, and guidelines. You control what it says and how it says it. For the chatbot, you provide the training data -- your FAQs, product info, and approved responses. For content agents, you set the style guide. You can update these settings anytime through your dashboard. The agent works for you, not the other way around.

Every agent has monitoring built in. If something breaks or the agent starts producing unexpected output, we catch it and fix it. For managed plans, you have a dedicated human manager watching your agents. For individual agent plans, you get email support and we respond within 24 hours on business days. We also maintain a dashboard where you can see exactly what your agent is doing at any time.

Email us at hello@useyouragents.com or use the contact form. Individual agent plans include email support. Managed team plans include priority support with faster response times. We are a small, responsive team -- you will not be talking to a bot when you need help (ironic, we know).

Yes. All plans are month-to-month. No annual contracts, no cancellation fees, no hoops to jump through. Cancel from your dashboard or email us. Your service runs until the end of your current billing period. We would rather earn your business every month than trap you in a contract.

Since our agents require custom setup with your business data, we do not offer blanket refunds. However, if you are unhappy within the first 14 days, reach out and we will work with you to either fix the issue or find a fair resolution. We have never had a customer feel burned -- and we intend to keep it that way.